We do everything we can to process your order as quickly as possible. In general, we will prepare your order for shipment within 24h from the time we receive it. When your order has been shipped, you will receive a confirmation by email.

The delivery time depends on your country and the delivery method chosen.

1. Delivery to a CHANGE store: 2–5 business days (Free)
   Enjoy having your order delivered to your local CHANGE store at no cost.

2. Home Delivery (DHL): 2–4 business days (150 CZK)
   You can also choose to have your order delivered directly to your home.

Please note that during peak-periods, such as Black Friday and Christmas, you might experience longer delivery times. 

Please note that our delivery partners do not pick up packages on weekends although we process orders on our warehouse. If you order on Friday after 12.00 pm, your parcel will leave our warehouse on Monday morning at the earliest. Please note that the delivery time to CHANGE store may vary depending on the location of the chosen store.