You can cancel your order until our warehouse begins packing it. Please note that once your order is being processed, loaded, or shipped, we are unfortunately no longer able to cancel it. If you wish to cancel your order, we recommend contacting us directly via LIVE chat. If you reach out outside our opening hours, please use the contact form. Select the question “Problems with my order!” and the request “I want to cancel my order”, and we will check the possibility as soon as we are online.