Yes. If you are located in the Czech Republic, you can visit a CHANGE store and bring the product you wish to exchange.

Please remember to bring your receipt/order confirmation, and make sure the product is intact with all price labels attached. Our Personal Shoppers will be happy to help you find another size or style and assist with your return or exchange.

Please note that it is not possible to exchange a product by sending it back to our warehouse. Returned items sent by post will be refunded within 14 days after we receive them.

If you wish to exchange products purchased during a promotional offer (such as 3 for 2), you will pay the difference in store if the exchanged products are more expensive than the original items. If the exchanged products are cheaper, the difference will be refunded to a gift card or bank card. The price difference is based on the promotional price shown on your original receipt.