Yes. Visit your local CHANGE store and bring the product you want to exchange. Remember to bring your receipt/order confirmation, and that the product has to be intact with the price labels. Our Personal Shoppers will be ready to help you find another size or style. They can also help refund you for your order.

Please note, that it is not possible to exchange a product by sending it back to our warehouse. If you send a product back you will be refunded for the product within 14 days after we receive it. You can therefore visit one of our stores, where we will be able to help you immediately.

If you wish to exchange products purchased during a promotional offer (such as 3 for 2), you will pay the difference in store if the exchanged products are more expensive than the ones you returned. If the exchanged products are cheaper than the ones you returned, you will be paid the excess amount on a gift card or bank card. The price difference is based on the promotional price shown on your receipt for the original purchase.