When I track my parcel, it is stated that the distributor have not received the parcel?

Please notice, it can be up to 48 hours from you receive an email from us with your tracking link until the link is activated and you can track your package.

In some cases, the parcel is not traceable. In such case, please contact us and we will help you locate the parcel. Please let the 48 hours pass, before contacting us.

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