How do I collect my parcel from a pickup point or a store?

Parcel shop (pick up point)
If you have chosen to have your package delivered to a parcel shop, you will receive an SMS or email as soon as your package is ready to collect. Please bring valid ID.

Click n Collect
If you have chosen to have your package delivered to one of our stores, we will send you an email as soon as your order is ready to collect in the store. Please bring your order confirmation. When you pick up your package, you can get guidance for your new products from our Personal Shoppers, and they are of course ready to help you if the size or color does not turn out to be the right one.

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