Ugh, we're sorry to hear that you received a damaged parcel ! We hope that all the products are still there, and that they are intact and without damage.
In case that you want to return something from this order, please just make sure to use another packaging. Its completely free of charge to return your order, when using the enclosed return label.
Please note, that CHANGE Lingerie are not liable for any damages on the products/packaging that are caused during trasportation. But dont worry - please send us a message via the contact form, and we'll be happy to help you find a solution.