We are very sorry that something unexpectedly is missing in your order. It is possible that the product you haven’t received was out of stock. Therefore we recommend you to check your email (including spam/junk folders) and see if we have contacted and informed you of this. If this is not the case please contact us through our contact form and we will help you find a solution as soon as possible. Select question “Problems with my order” and inquiry “Something is missing from my order”. Remember to tell us which products you have received and which product you are missing.