I have not received my order. What should I do?

1. Check your email
Check your email to see if you have received confirmation that your package has been shipped from our warehouse. Please remember to check your spam/junk folders in your inbox.

2. Track the order
Click on the tracking link in your delivery confirmation. Here you will be able to see the current status of your package as well as the estimated delivery date. Please note that it may take up to 48 hours (weekdays) from when you receive the link until the order can be tracked.

3. Contact us
If it has been longer than the expected delivery time and you have not yet received your order please contact us through our contact form. One from our team will help you find a solution as soon as possible.

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