We do everything we can to process your order as quickly as possible. Orders are typically prepared for shipment within 24 hours of being placed. Once your order has been shipped, you'll receive a shipping confirmation email.
Delivery times depend on the delivery method you choose. During busy periods, such as Black Friday, Club days and Christmas, delivery may take a little longer than usual.
Please note that our delivery partners do not collect parcels on weekends, even though our warehouse continues to process orders. Orders placed after 12:00 PM (noon) on Friday will be shipped no earlier than Monday.
| Delivery method | Estimated delivery time | Cost |
|---|---|---|
| Canada Post home delivery | 3–10 business days | $9.95 (Free on orders over $95.00) |
| Store delivery | 6–10 business days* | Free |
*Delivery times for store delivery may vary depending on the selected CHANGE Lingerie store.