We do everything we can to process your order as quickly as possible.
Day 0: You will receive an order confirmation shortly after placing your order.
Day 0–1: Our warehouse will begin processing your order.
Day 1–2: Once your order has been packed and is ready to leave our warehouse, you will receive a shipping confirmation email with a tracking link, allowing you to follow your order until delivery.
Your payment will only be charged once your order has been packed and is ready to be shipped.
Delivery times depend on the delivery method you choose and your location. Please note that delivery may take longer during busy periods, such as Black Friday, Club days and Christmas.
Our delivery partners do not collect parcels on weekends, even though our warehouse continues to process orders. Orders placed after 12:00 PM (noon) on Friday will be shipped no earlier than Monday.
| Delivery method | Estimated delivery time | Cost |
|---|---|---|
| Canada Post home delivery | 3–10 business days | $9.95 |
| Store delivery | 6–10 business days* | Free |
*Delivery times for store delivery may vary depending on the selected CHANGE Lingerie store.