Check your shipping confirmation

First, check whether you've received a shipping confirmation email from us. Be sure to check your spam or junk folder, as emails can sometimes end up there.

Track your order

Once your order has been shipped, you'll receive an email with a tracking link. Use the link to view the latest tracking updates and your estimated delivery date.

Please note that it may take up to 48 hours (week days) after receiving the tracking email before tracking information becomes available.

Contact us

If your order has not arrived within the estimated delivery timeframe provided at checkout, please contact our Customer Service team using the contact form. We'll be happy to help you locate your order and find a solution as quickly as possible.